CarePing — WhatsApp booking system for clinics
Online now — replying in seconds

Your clinic's front desk,
running inside WhatsApp

Patients book, confirm and reschedule by messaging a number they already have saved. CarePing handles the rest.

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No setup fees Live in days Johannesburg & Gauteng
DR
Dr. Serudo's PracticeCarePing assistant
👋 Hi! Would you like to book an appointment?
Yes please — Saturday morning?
08:30 is open. Shall I confirm?
Yes✓✓ Read
✅ Booked for Sat, 08:30 — synced to calendar.
24/7

Booking coverage, including the hours reception is offline.

<90s

Average time for a patient to complete a booking.

0

Apps for patients to download. It's just WhatsApp.

What changes

Less admin. More patients seen.

Reception stops repeating itself

Availability, booking, rescheduling and cancellations run automatically — staff step in only for the exceptions.

Message Slot picked Confirmed

Calendar sync

Every booking lands in Google Calendar automatically.

Fewer no-shows

Automated reminders sent before every appointment.

Only real slots shown

Availability checks run in real time — no double bookings.

Self-service changes

Patients cancel or reschedule themselves, in-thread.

See it work

A patient's booking, start to finish

Step through the exact conversation a patient has — no appointments assumed, no manual steps.

👋 Hi! I'm the CarePing assistant. How can I help?
📅 Book appointment
Available: Mar 21, Mar 22, Mar 24
Times for Mar 21: 08:30, 10:15, 14:00
08:30
Reason for visit? (optional)
Lower back pain & fatigue
Name for the booking?
Dr. Robert
✅ Confirmed — Sat Mar 21, 08:30. Added to the calendar.
Step 1/3
Same number patients already have saved.
Built for clinics

No new habits to learn

CarePing connects to a WhatsApp Business number and a Google Calendar — nothing else changes for staff or patients.

Set up in minutesConnect WhatsApp and Google Calendar, done.
No training requiredIntuitive for staff and patients alike.
Secure by designPatient data stored and handled carefully.
Google CalendarPreview
Today's schedule
09:00 – 09:30
New patient appointment
Booked via WhatsAppAuto-synced
11:00 – 11:30
Follow-up consultation
Booked via WhatsAppConfirmed
Appointments appear here automatically
Where we work

Clinics across Johannesburg & Gauteng

Johannesburg Sandton Midrand Randburg Roodepoort Fourways Bryanston Rosebank Bedfordview Germiston Boksburg Kempton Park Edenvale Centurion Pretoria Johannesburg Sandton Midrand Randburg Roodepoort Fourways Bryanston Rosebank Bedfordview Germiston Boksburg Kempton Park Edenvale Centurion Pretoria
See full service area
What we offer

One WhatsApp number. Three jobs done.

Booking system

Real-time slots, instant confirmations.

Learn more

WhatsApp bot

Answers, books and reminds — automatically.

Learn more
The full journey

Hello to confirmed, automatically

Message 1

Patient says hello

On WhatsApp — no app, no wait.

Message 2

Bot shows options & slots

Pulled live from the calendar.

Message 3

Details collected

Reason, name — kept secure.

Confirmed ✓✓

Booking saved & synced

Appears on the doctor's calendar instantly.

Common questions

Quick answers

Patients book, confirm and cancel by chatting to your clinic's WhatsApp number. CarePing runs the flow and syncs to Google Calendar.
Yes — Gauteng is our core, and we support clinics further afield on request.
Most clinics are live within a few days — no retraining needed.
View all FAQs
Get started

See CarePing in action

Get a live demo tailored to your practice, or message us directly.

Chat with us on WhatsApp

Email

hello@careping.co.za

Phone

+27 63 970 3380

Request a demo

We'll respond within 24 hours.

Book a demo